Counseling for Nursing Assistants

The day to day activities of a Nursing Assistant can be rewarding and draining. Most of us only know that they offer assistance with feeding, dressing, and bathing patients. However, they do so much more. They develop ongoing relationships with the patients as they have more one on one time with them than any other medical staff. They also provide comfort to the patient and their family. They do all they can from reading to them, helping them write letters, and holding their hand as they move from life to death.

Experiencing the negative activities that occur in the Nursing Assistant profession can really take a toll on an individual. It is especially hard when someone they have been caring for takes a turn for the work, becomes terminally ill, or dies. They still have to go on with their other patients, but they can be left feeling empty and at a loss.

Many medical facilities are aware of this issue. With being compassionate comes true feelings of friendship and loss. Counseling is a good way to help Nursing Assistants deal with the events that take place in the working environment. This counseling can be conducted through the employer or at the expense of the Nursing Assistant from an outside resource.

Counseling services offered on site to Nursing Assistants is generally offered free of charge, as long as the information being discussed is work related. The employer may have several paid counselors that only provide services to employees. Others use their counselors to provide services to their employees, patients, and the family and friends of patients. You will need to look into how it is set up at your place of employment for specific details.

These counseling sessions can be ongoing or set up only when a Nursing Assistant feels the need to do so. It is important to understand that the information you discuss with the counselor at your worksite will not be shared with your employer. Too often, Nursing Assistants avoid this type of support and help because they are afraid their boss is going to get a transcript of the entire session. All counseling sessions are held in strict confidentiality. They only time anything is reported is if the counselor feels you are in danger of hurting yourself or others.

Since counseling is important in the medical profession, you may be able to encourage administration at your place of employment to set up services for employees. While they may argue that it is costly and not in the budget, be prepared to discuss the benefits to the overall effectiveness of the staff. Employees with good mental health will do a better job. They will also choose to continue employment longer than staff that needs counseling but does not receive it.

If your employer does not offer counseling services, it is important that you look into an outside resource for such services. The Nursing Assistant field can be draining and emotional. A key to staying on top of the game is to take care of yourself. This means both on a physical and emotional level. In reality, you arent going to be effectively caring for patients if you havent been taking care of your own needs.

Counseling services can be expensive, but most health insurance plans cover them. If yours doesnt or you dont have health insurance, check in your area for discount programs and sliding scale fees.

Confidentiality is a Must for Nursing Assistants

Nursing Assistants are exposed to a wide variety of events taking place in the medical field. It is crucial that they are aware of the importance of maintaining confidentiality in all aspects of their job.

Nursing Assistants are well trained in the policies and procedures of the facility. While it is important to follow them, it is not recommended to discuss them outside of the facility. For example, you dont want to provide others with confidential information regarding evacuation and other emergency procedures. Doing so many compromise the safety of the patients and staff during a natural disaster or violent attack.

Patients requiring care in a medical facility are to have their privacy protected. This means you do not discuss their care or other personal information with any other person except staff they have an interest in the care of that patient. Confidentiality becomes an issue when you know someone in the facility or someone asks you why someone else in there.

All patients have the right to their privacy being maintained. Compromising this information is a direct violation of every medical practice. Providing such information can result in termination of your job, and in some cases, the loss of your Nursing Assistant Certification.

Communicable diseases can surface in medical facilities. It is important that you follow the policies and procedures set in place by the particular facility your work with. However, do not release information regarding such diseases to anyone. This could result in a panic over the possibility of an epidemic, and lead to patients wanting to leave the facility against medical advice.

The proper medical staff will release information on communicable diseases to the proper agencies. Often this includes the area health department. They can then help the medical facility incorporate a plan of action to remedy the solution. The decision might be made to share the information with the area newspapers in an effort to allow them to protect themselves and to seek medical attention if they display the symptoms of a communicable disease that requires treatment.

Confidentiality also includes other medical staff. Nursing Assistants should not be disclosing any information they overhear among other staff in regards to a patient. Likewise, they should not disclose any information that they hear about the private interactions of staff. Often referred to as gossip, this violation of confidentiality can result in poor working relationships. The result is often a stressful work environment and patients not receiving the best care because lines of communication are not open.

To protect yourself, it is important that you clearly understand the basics of confidentiality and why it is so important in the Nursing Assistant profession. Make sure you are fully aware of the specific policies and procedures in place for the facility you work for prior to accepting employment. In addition, it is the responsibility of the Nursing Assistant to report any violations of the confidentiality policies and procedures to the proper person. Not doing so makes you as much a part of the violation as those who committed it.

While it is human nature to talk and discuss things in common, make sure the information you are sharing in regards to your work are being shared with those who need to know the information. It can be humiliating enough for individuals who need to be in a medical facility without worrying about who is going to find out about what took place while they were in care.

Weekly Tweets on 2012-08-14

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