Tag: Dental Work

Risks of Being a Dental Assistant

Having a career as a dental assistant is a great career opportunity. You will have the ability to work in the dental profession and observe many types of dental procedures taking place. In addition to assisting dentists and hygienists with the procedures you will have the opportunity to get to know patients as well as help them to feel comfortable before, during, and after procedures.

However, in this type of career, it is important that you are completely aware of the risks and take all necessary precautions to protect yourself. While it is very rare, some patients become upset and irate as a result of dental work. They may be afraid of the processes or not happy with the work. This can result in verbal or physical abuse taking place.

To protect yourself, make sure you are aware of the proper policies and procedures of the dental office you work in and follow them completely. Generally, the police will be called to take a report. Since most dental offices are very small, your communication skills are very important. Your efforts to de-esculate a situation can make the difference of how it plays out.

Most dental offices understand the importance of a good working relationship with all individuals. They work together to make the office environment fun, relaxing, a learning experience, and a place everyone looks forward to working at. Since we spend so many hours at work in the presence of co-workers, it is important to establish quality relationships.

Unfortunately, in some dental offices, Dental Assistants are treated poorly. Other staff does not show them respect or include them in things that take place both in the office and get togethers outside of it. There are reports of Dental Assistants who claim they were sent to get coffee for the other staff and other such tasks rather than being able to participate in the dental procedures. Other Dental Assistants have reported verbal and physical abuse at the hands of the other staff. They have been ridiculed for having less knowledge and even kicked for handing staff the wrong instrument.

It is important that you do not allow yourself to continue being the victim of such abuse as a Dental Assistant. If you are having problems with other staff, let the dentist know immediately. If the issue involves the dentist, immediately remove yourself from the dental facility. You should also report the incident to the State Dental Board for further investigation.

The possibility of being infected with a communicable disease is the biggest risk Dental Assistants face. Since most communicable diseases are transmitted via saliva and blood, it is obvious why it can be such an issue. All dental offices should follow proper procedures including always wearing sterile gloves during all procedures. Dental Assistants should always wear gloves if they are in the area of a procedure. Emergencies can happen fast where you have to reach into a patients mouth. You should always be prepared to help as well as have yourself protected.

If you believe you have punctured your sterile gloves, immediately change them no matter how small of a hole you believe you have made. This will help protect you against communicable diseases.

If you come into contact with saliva, blood, or other bodily fluids, immediately wash the area thoroughly with soap and water. Most dental offices have patients fill out a questionnaire asking about comunicable diseases. However, since the information isnt verified, it is unknown if it accurate. Therefore, treat every patient respectfully, but always be prepared for the risk of infection from a communicable disease.

Duties of Dental Assistants

Dental Assistants are very versatile. They are well trained in a variety of areas to properly assist Dentists and Hygienists perform quality dental work on all individuals. The duties will depend on the state regulations, the type of dental facility, and how that particular facility has their operations set up. Often the smaller the dental facility, the more types of duties the Dental Assistant will be trained in.

Typical Dental Assistant tasks include sterilizing instruments and setting up instrument trays. The proper cleansing and sterilizing of dental instruments is a detrimental part of providing quality service to all patients. Instrument trays are set up with the proper tools and equipment that can possibly be needed for a particular dental procedure. Dental Assistants get these materials together and in the area where the procedure will take place. This helps things run smoothly and allows the Dentist or Hygienist to remain focused on the procedure. It eliminates searching for each item as it is needed.

Dental Assistants often remain with the dentist or Hygienist during the procedures. They are responsible for suction and for handing the instruments to the other staff throughout the procedures. They are also there to offer instant assistance if an emergency arises during the procedure. In some dental facilities, the Dental Assistant will monitor the vital signs of all patients as well as administer local anesthetics.

Dental Assistants often help to make patients feel comfortable before, during, and after their procedures. They can offer a king word, help adjust lighting and chair position, and provide the patient with follow up information to care for their procedures. Dental Assistants are often asked to make phone calls and follow up on the recovery process for some patients after major procedures including root canals, bridges, and extractions.

It is common for Dental Assistants to perform X-rays and other lab procedures including castings for caps and bridges. They often talk to patients about their medical history and any types of communicable diseases. They discuss proper care after procedures to ensure patients do all they can to allow their procedures to heal properly. They may even call in prescriptions as a courtesy to patients.

Dental Assistants are trained in emergency procedures. While it is unlikely anything will go wrong in the dental office, occasionally it does. Some individuals suffer from an allergic reaction to the anesthetic and require medical attention. Others may swallow something and choke during a procedure. Other times a patient may stop breathing. Knowing CPR and properly monitoring vital signs are all valuable in a crisis situation in the medical facility.

As you can see, Dental Assistants are often trained in a wide variety of processes and procedures. This will help ensure they keep busy as well as add variety to their daily routine in the workplace. Dental Assistants must learn quickly as well as pay attention to details. Their role is very important to the overall functioning of the entire dental facility.

The duties of a Dental Assistant are constantly changing depending on the needs of the patients and changes in technology. It is important that Dental Assistants keep up on such changes. Often, their employer will require them to attend trainings, workshops, and seminars to keep up with all the changes and brush up in any areas necessary to provide the best possible services.

Complaints Against Dental Assistants

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who dont live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can then file a complaint with the State Dental Board.

State Dental Boards are responsible for regulating dental practices. They work hard to protect the public against improper behaviors by Dental Assistants, Dental Hygienists, and Dentists. They are to thoroughly investigate all complaints filed that involve competentcy. State Dental Boards do not handle complaints such as fee disputes, personality conflicts, rude behaviors, or difficulty with scheduling appointments in a timely manner. Such issues are to be referred to the Better Business Bureau.

It is important to file a complaint with the State Dental Board as soon as possible to allow then to be of the most help. Most states allow you to file your complaint online, over the phone, or you can request a form be sent to you in the mail. Some states will only accept a complaint in writing.

Dental Assistants need to be aware of the process that patients can go through if they have a complaint. Dental Assistants need to be cooperative during the investigation. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. This information needs to include the patients name, date, time, and what took place. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board.

The Dental Board works hard to resolve the issue as quickly as possible. However, it will not rush the efforts to investigate it properly. Some complaints are resolved in a matter of days while others linger for years. Once a complaint has been filed, a copy of it is sent to the dental facility for a response. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board.

Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. A panel is set up to investigate if any dental laws were violated. If there appears to be a violation, a hearing will be scheduled. The Dental Assistant will be notified as well as required to show up for the hearing.

It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Losing a complaint under the Dental Board can cost you your job, as well as your career. If you lose your license, you may find it difficult to obtain another job in the profession as a Dental Assistant. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.