Tag: Dental Facility

Dental Assistant Training

Pursing a career as a Dental Assistant can be very exciting. With so many employment opportunities to choose from, it is an excellent choice for those who are interested in working in the dental field, enjoy working with people, and enjoy some variety in their daily routine. The duties of a Dental Assistant vary according to patient need. Your job will be assisting the dentist and hygienist to deliver quality oral health care. If you are interested, contact your dentist and ask if you can shadow the office for a day to see what really goes on. Most will be very willing to accommodate your request.

Dental Assistant training takes place either in a program at a Dental School or local college. Some dental offices choose to train their Dental Assistants in house without any schooling. Most Dental Assistant training programs last from 12 months to 24 months. It depends on the state requirements and the curriculum for the program you enroll in. You will learn the basic fundamentals of dentistry in these programs.

Upon completing a Dental Assistant course, you will know eat type of dental instrument, the proper use of each, how to properly clean all tools, how to protect yourself from communicable diseases, and effective communication skills and techniques. Make sure the program you enroll in is accredited under your state regulations.

If you are trained in a dental office, then you will get first hand experience of dental procedures as well as how that particular dental facility operates. If you choose to do this type of on the job training, take the time to research the dental office. Check with the Better Business Bureau and the State Board of Dentistry regarding complaints about that particular dentist. Do not accept a position with any dentist office that has received numerous complaints for their treatment of patients.

Most states require Dental Assistants to obtain certification within 3 months of completing a program. On the job trained Dental Assistants are not eligible to take the certification exam until they have completed 2 years of on the job training. This is to ensure to the patients that all staff members have been properly trained. You can find out when such exams will be taking place by checking online or with the instructor of your Dental Assistant program.

This exam with require both a written test of your knowledge and a presentation of your skills. The written portion will be based on the basic fundamentals of dental care and sanitation issues. The presentation will require you to show a state examiner your ability to properly cleanse and sanitize all instruments. You will likely be asked to perform several tasks for the state examiner to observe. This is done to verify your ability to perform what you learned in the classroom setting.

Dental Assistant training is time well invested in your future, with a wonderful career in the dental field with numerous job opportunities. It is important to choose your training program wisely as you want to be a valued asset when you start trying to secure employment. Dental assistants are very valuable to the dental office and to patients. They are often the person patients come into contact with before and after their procedures. Dental Assistants can help patients who are afraid or nervous prior to a procedure taking place.

Dental Assistant Relationships with other Staff

Having a career as a dental assistant is a great opportunity to work with others in the dental profession. The most common staff you will work with in a dental facility are Dentists, Dental Hygienists, and the Receptionist. It is very important that you forge quality relationships with the other staff you work with. The smaller the dental facility, the more important it is as everyone will have to work well together to allow the facility to function properly.

Since you will be present for the procedures conducted by Dentists and Hygienists, patients will quickly pick up on any staffing issues. I went to a dentist for years. He was great to me and my children. However, he continually was impatient with his staff, especially the Dental Assistants. We went for cleanings every six months. We loved the Dental Hygienist. However, she was often in tears over is behaviors. We also noticed that the Dental Assistant staff changed almost every time we came in. It didnt take too many years before he went out of business because patients were tired of seeing the behaviors and he couldnt find help that would work for him.

Communication skills are a great asset for any profession, but as a Dental Assistant it is a must. You will be interacting with patients, staff, insurance companies, and family members of patients. It is very important you are able to make everyone feel comfortable and that you convey the message that you are approachable. Poor communication skills can result in your career as a Dental Assistant not working out for the long haul.

To ensure proper communication among staff members, dental facilities need to arrange trainings. These should be informative, explaining to everyone what is expected as far as interoffice relationships. It should be clearly stated that lack of respect for co-workers will not be tolerated. Policies and procedures should also be in place for employers to resolve any conflicts with other employers. Everyone should know where they are to report and such issues that they cant work out with the other staff member or members.

Many dental facilities require staff members to attend communication workshops. These are often very fun and interactive workshops, showing more effective methods of communication. They generally include information on individual communication as well as group efforts. These workshops are conducted by individuals who customize the workshop to meet the needs of your group. This makes the sitting more intimate and usable in your dental facility.

To help alleviate stress and issues among co-workers, each staff member should be made aware of what other staff members are responsible for. Many inter-office struggles are the result of workers believing others are not carrying the same weight. Most employees complete tasks behind the scenes, so this assumption is based only on what is being seen on the front lines.

Effective communication is essential in the role of Dental Assistant. It is imperative to your career that you understand various communication styles. It is also very important that you are aware of your own communication style. You want others to view you as enthusiastic about your job and willing to assist in anyway possible.

Most issues that arise from communication is assuming you know what the other person means or what they will say. Make sure that you reflect back what is being said to you by other staff members. This way any misconceptions can be resolved up front before they escalate into major issues that affect everyones work performance. Since we all spend so many hours at our place of employment, it is very important to make it a comfortable place to be.

Dental Assistant Emergency Care

The role of Dental Assistant involves being able to perform a variety of duties. It also requires being detail oriented, alert, and able to react calmly and quickly in emergency situations. A Dental Assistant observes all dental procedures, assisting both Dentists and Dental Hygienists to perform quality procedures for all patients.

While most dental procedures are routine and take place without incident, emergency situations do take place. Eliminating short cuts for procedures and staying alert with the focus on the needs of the patient will help prevent emergencies from occurring. Planning and preparation can help Dental Assistants be able to resolve issues and remedy emergency situations with positive results for all involved.

People have been known to stop breathing during dental procedures or have allergic reactions to local anesthetics. During such a situation, it is vital that Dental Assistants are properly trained in how to assist. It is recommended that Dental Assistants know how to perform CPR. Some dental facilities require monitoring of a patients vital signs to help them monitor for any side effects or other issues.

Another incident that can take place in a dental facility is accidentally swallowing something, causing the patient to choke. A patient can choke on dental equipment, tools, extracted teeth, or other materials. Since most procedures are done under anesthesia, the patient may not be able to control reflexes to push the object away from the throat. Dental Assistants must know how to quickly react to prevent serious injury or death from occurring.

Likewise, objects including dental tools, extractions, and other materials might be dropped or ricochet, landing in the eye of a patient. Eye wash stations are generally available in dental facilities. Dental Assistants need to make sure they are familiar with how they work and where they are located in the facility.

On occasion, a patient may suffer from other health issues not related to their dental procedures. These health issues may include a heart attack, stroke, or blood clot. Therefore, it is important for Dental Assistants to be trained in basic medical issues as well as those that relate to dental procedures.

There are other types of emergency situations that can occur in a dental facility that Dental Assistants can help with. In the event of a fire, quickly remove all patients from the building. This needs to be done keeping everyone as calm and comfortable as possible.

During an emergency in the dental facility, patients should not be left alone under any circumstances. Dental Assistants and other staff members have a duty to the patient to administer quality emergency services until the proper medical response team arrives to take over. It is important for the Dental Assistant to be able to inform the medical response team of the changes the patient exhibited as well as documentation of everything that took place prior to the event. This information can help medical response teams pinpoint the issue faster and provide adequate medical care.

Since medical emergencies dont often occur in dental facilities, is important for staff to have regular meetings and reminders about the proper procedures in the event an emergency does take place. Practice drills are a great way to keep the policies and procedures fresh in the mind of all staff members. It is important to post phone numbers of all emergency agencies in several locations where all staff can easily access the information.

However, it is not recommended the information be posted where patients can see it. For those who are already nervous about coming in for a procedure, seeing that information is not going to easy their level of anxiety. Being prepared for such emergencies will make a difference in the outcomes.

Complaints Against Dental Assistants

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who dont live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can then file a complaint with the State Dental Board.

State Dental Boards are responsible for regulating dental practices. They work hard to protect the public against improper behaviors by Dental Assistants, Dental Hygienists, and Dentists. They are to thoroughly investigate all complaints filed that involve competentcy. State Dental Boards do not handle complaints such as fee disputes, personality conflicts, rude behaviors, or difficulty with scheduling appointments in a timely manner. Such issues are to be referred to the Better Business Bureau.

It is important to file a complaint with the State Dental Board as soon as possible to allow then to be of the most help. Most states allow you to file your complaint online, over the phone, or you can request a form be sent to you in the mail. Some states will only accept a complaint in writing.

Dental Assistants need to be aware of the process that patients can go through if they have a complaint. Dental Assistants need to be cooperative during the investigation. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. This information needs to include the patients name, date, time, and what took place. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board.

The Dental Board works hard to resolve the issue as quickly as possible. However, it will not rush the efforts to investigate it properly. Some complaints are resolved in a matter of days while others linger for years. Once a complaint has been filed, a copy of it is sent to the dental facility for a response. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board.

Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. A panel is set up to investigate if any dental laws were violated. If there appears to be a violation, a hearing will be scheduled. The Dental Assistant will be notified as well as required to show up for the hearing.

It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Losing a complaint under the Dental Board can cost you your job, as well as your career. If you lose your license, you may find it difficult to obtain another job in the profession as a Dental Assistant. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.