Dental Assistant Training

Pursing a career as a Dental Assistant can be very exciting. With so many employment opportunities to choose from, it is an excellent choice for those who are interested in working in the dental field, enjoy working with people, and enjoy some variety in their daily routine. The duties of a Dental Assistant vary according to patient need. Your job will be assisting the dentist and hygienist to deliver quality oral health care. If you are interested, contact your dentist and ask if you can shadow the office for a day to see what really goes on. Most will be very willing to accommodate your request.

Dental Assistant training takes place either in a program at a Dental School or local college. Some dental offices choose to train their Dental Assistants in house without any schooling. Most Dental Assistant training programs last from 12 months to 24 months. It depends on the state requirements and the curriculum for the program you enroll in. You will learn the basic fundamentals of dentistry in these programs.

Upon completing a Dental Assistant course, you will know eat type of dental instrument, the proper use of each, how to properly clean all tools, how to protect yourself from communicable diseases, and effective communication skills and techniques. Make sure the program you enroll in is accredited under your state regulations.

If you are trained in a dental office, then you will get first hand experience of dental procedures as well as how that particular dental facility operates. If you choose to do this type of on the job training, take the time to research the dental office. Check with the Better Business Bureau and the State Board of Dentistry regarding complaints about that particular dentist. Do not accept a position with any dentist office that has received numerous complaints for their treatment of patients.

Most states require Dental Assistants to obtain certification within 3 months of completing a program. On the job trained Dental Assistants are not eligible to take the certification exam until they have completed 2 years of on the job training. This is to ensure to the patients that all staff members have been properly trained. You can find out when such exams will be taking place by checking online or with the instructor of your Dental Assistant program.

This exam with require both a written test of your knowledge and a presentation of your skills. The written portion will be based on the basic fundamentals of dental care and sanitation issues. The presentation will require you to show a state examiner your ability to properly cleanse and sanitize all instruments. You will likely be asked to perform several tasks for the state examiner to observe. This is done to verify your ability to perform what you learned in the classroom setting.

Dental Assistant training is time well invested in your future, with a wonderful career in the dental field with numerous job opportunities. It is important to choose your training program wisely as you want to be a valued asset when you start trying to secure employment. Dental assistants are very valuable to the dental office and to patients. They are often the person patients come into contact with before and after their procedures. Dental Assistants can help patients who are afraid or nervous prior to a procedure taking place.

Complaints Against Dental Assistants

Most Dental Assistants work hard to ensure the best quality treatment available to all patients. However, there are those who dont live up to the expectations of the patient. The patient has the right to address this issue with the dental facility. If they do not feel their complaint has been properly handled, they can then file a complaint with the State Dental Board.

State Dental Boards are responsible for regulating dental practices. They work hard to protect the public against improper behaviors by Dental Assistants, Dental Hygienists, and Dentists. They are to thoroughly investigate all complaints filed that involve competentcy. State Dental Boards do not handle complaints such as fee disputes, personality conflicts, rude behaviors, or difficulty with scheduling appointments in a timely manner. Such issues are to be referred to the Better Business Bureau.

It is important to file a complaint with the State Dental Board as soon as possible to allow then to be of the most help. Most states allow you to file your complaint online, over the phone, or you can request a form be sent to you in the mail. Some states will only accept a complaint in writing.

Dental Assistants need to be aware of the process that patients can go through if they have a complaint. Dental Assistants need to be cooperative during the investigation. If a Dental Assistant feels a patient may file a complaint, it is important to write down as much information as possible. This information needs to include the patients name, date, time, and what took place. Also document any verbal interactions and who all was present to observe the incident. This information will be very useful to you and to the State Dental Board.

The Dental Board works hard to resolve the issue as quickly as possible. However, it will not rush the efforts to investigate it properly. Some complaints are resolved in a matter of days while others linger for years. Once a complaint has been filed, a copy of it is sent to the dental facility for a response. Generally, the dental facility is given a specific time frame to have their response back to the State Dental Board.

Once the response is received and reviewed, the Dental Board will compare the information to that on the complaint. From there, a course of action will be mapped out. This generally involved conducting interviews of all parties present during the incident. A panel is set up to investigate if any dental laws were violated. If there appears to be a violation, a hearing will be scheduled. The Dental Assistant will be notified as well as required to show up for the hearing.

It is the responsibility of the Dental Assistant to follow all policies and procedures correctly. If you have any doubt, take the time to have everything explained to you. Losing a complaint under the Dental Board can cost you your job, as well as your career. If you lose your license, you may find it difficult to obtain another job in the profession as a Dental Assistant. Making sure you follow policies and procedures will ensure that you have a good chance of winning such complaints upon a complete review and investigation by the Dental Board.